GLTI Sessions
Handling Difficult Situations  
[Media and Communications]

  • Diane Cantor , Executive Director, Brit Tzedek v'Shalom
  • How to answer the difficult questions bout our issues and positions when a news story breaks about the conflict or about an action taken by Israel, the Palestinians or other Arab Countries. This workshop focuses on how to react quickly and accurately even when a chapter leader or spokesperson feels under "fire". Techniques covered will differ from those used in traditional public speaking. Presenters will examine the speaker's prerogatives in determining which questions to answer, strategies for diffusing negativity and for terminating hostile discourse.

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